Inheriting the Words of Our Founder, beginning with “Kindness must always come first,” we believe that to create is to think about people. To that end, we have continued to evolve TOTO’s Universal Design by closely observing the lifestyles of various people and turning a sympathetic ear to their concerns. In the 1960s, we began efforts that take into consideration those with disabilities. In addition to developing and selling products that make use of universal design, we also issue reports that survey the questions and concerns that people in wheelchairs, people with infants, sexual minorities, and other groups have when using toilets outside of their homes. In addition, we make proposals for toilet spaces that take into account various circumstances, and these proposals have been adopted in numerous locations.