Cleanliness En

MATERIALITY

Cleanliness
and Comfort

Under one of our material issues, cleanliness and comfort, we will contribute to issues, including Goal 3 of the Sustainable Development Goals (SDGs) - good health and well-being.

By realizing cleanliness and comfort through our business activities,
we will contribute to the SDGs.

SDGs-Gender Equality
SDGs-Gender Equality
SDGs-Clean water and santation
SDGs-Sustainable cities and communties

TOTO CLEANOVATION

Realize Cleanliness and Comfort throughout the World

To create clean and comfortable toilet spaces for our customers, we have developed a range of clean technologies unique to TOTO, such as EWATER+, CEFIONTECT, RIMLESS TORNADO FLUSH, and non-contact technology like TOUCHLESS. Based on TOTO CLEANOVATION, derived from the words "CLEAN" and "INNOVATION," we will communicate our three values for the continuation of clean innovation to customers around the world.

The continuation of clean innovation

TOTO WASHLET

WASHLET

®

The clean lifestyle culture of

"washing bottoms"

TOTO CLEAN SYNERGY

CLEAN SYNERGY

"Cleanliness and security"

achieved with unique technologies and designs

TOTO CLEAN SYNERGY

TOUCHLESS

Peace of mind derived from

"not touching"

Trends in Cumulative WASHLET® Sales

WASHLET cumulative shipments

Reaching a Total of Over 60 Million Units Shipped for WASHLET.

Launched in 1980, WASHLET has gradually become commonplace in housing facilities in Japan. Overseas, sales of WASHLET have continued to grow, and by August 2022 we had shipped over 60 million units of WASHLET around the world.

UNIVERSAL DESIGN

Universal Design of TOTO - To Create, Is To Think About People.

TOTO-Universal Design

Inheriting the Words of Our Founder, beginning with “Kindness must always come first,” we believe that to create is to think about people. To that end, we have continued to evolve TOTO’s Universal Design by closely observing the lifestyles of various people and turning a sympathetic ear to their concerns. In the 1960s, we began efforts that take into consideration those with disabilities. In addition to developing and selling products that make use of universal design, we also issue reports that survey the questions and concerns that people in wheelchairs, people with infants, sexual minorities, and other groups have when using toilets outside of their homes. In addition, we make proposals for toilet spaces that take into account various circumstances, and these proposals have been adopted in numerous locations.

GOALS

Global Environmental Goals

Key Indicators

FY2022 (Results)

FY2023 (Targets)

Key Indicators

Percentage of TORNADO FLUSH units shipped(overseas)

FY2020 (Results)

62

%

FY2030 (Targets)

64

%

Key Indicators

Number of WASHLET units shipped(overseas)

FY2020 (Results)

0.86

million units

FY2030 (Targets)

1.00

million units

Key Indicators

EWATER WASHLET rollout percentage(overseas)

FY2020 (Results)

59

%

FY2030 (Targets)

57

%

For Our Customers and Society

TOTO Aims to Provide Comfortable and Healthy Lifestyles to All by Contributing to the Realization of a Carbon-Neutral and Sustainable Society.

TOTO’s first president, Kazuchika Okura, wrote a letter to his successor, Saburo Momoki. The words contained in that letter have been treasured by the TOTO Group ever since as the Words of Our Founder. These words express the idea that “kindness must always come first” and state that our goal should be to provide good products and satisfy the customer and, by accomplishing that, profit and compensation will follow.

Kindness and honesty are our universal values. The Words of Our Founder asserts that “Many in this world chase after the shadow of profit”. Carrying out business under the precedent of TOTO’s uniqueness, kindness, honesty, and customer-oriented nature should enable us to resolve various issues. If we continue to face social issues with honesty and carefully engage in environmental issues, profit will definitely follow. This is something that must not change.

The Company Mottos, TOTO Group Corporate Philosophy, and Charter of TOTO Group Corporate Behavior based on the spirit of the Words of Our Founder represent the inherited values, in other words the “heart,” of TOTO that are shared among employees and will be carried forward into the future. This remains unchanged. However, the way our “body” (business activities) moves will adapt in response to changes in the business environment. The TOTO Group’s strength lies in the fact that the “heart” is firmly rooted as the precondition of each employee’s actions.

We formulated the New Shared Value Creation Strategy TOTO WILL2030 (hereinafter, WILL2030) which clarifies the lifestyle, society, and environment we want to achieve from a long-term perspective in April 2021. The TOTO Group will achieve economic growth while helping resolve social and environmental issues by realizing a carbon-neutral and sustainable society in 2050 and aiming to provide comfortable and healthy lifestyles to all. For this reason, the key material issues entire group must thoroughly address to embody our Corporate Philosophy are Cleanliness and Comfort, Environment, and Relationships.

In recent years, there have already been various changes to the social environment, including divisions in the international community and global warming due to climate change. Our mission is to pass on the global environment in a sustainable manner. I believe that we must expand the area that we engage in and increase the speed of response to these changes to embody our Philosophy. We will also contribute to the United Nations (UN) Sustainable Development Goals (SDGs) through the business activities based on WILL2030.

The TOTO Group’s business activities are made possible thanks to the support and cooperation of all our stakeholders. First, our starting point is that we ourselves must be sincere and thankful in our approach. Our employees will unite in their efforts to open the way for a bright future for our customers and society.

President,
Representative Director

BRAND PURPOSE