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About TOTO

About TOTO

TOTO is the world’s largest bathroom product company. The company manufactures and sells the sanitary bath installations, as well as faucets, accessories, showers, and components, covering the entire category of bath products.

Since its foundation in 1917, the company
has been striving to create
a life style of a higher level, becoming a
symbol of progress in the bathroom culture.

The Global Leader of Bathroom Products Industry

Our dedication to R&D over 100 years enhanced
our technical capability greatly, and we have
been striving to make the products with styles
that can impress the customers around the
world. And, such endeavors made it possible for us to
establish ourselves as the global leader in the bath product industry.

Bath Product-Specialized Company

TOTO is the world’s largest bathroom product
company. The company manufactures and sells
the sanitary bath installations, as well as faucets, accessories, showers, and components, covering the entire category of bath products.

Superb Technology

Since the foundation of our company in 1917, we have been doing our best to make superb products based on our technical prowess and the endeavor of our employees. We continue our efforts in technical innovation and R&D to enhance the quality of our products, so that we can provide our customers with high-quality products.

Refined in Style

Our continued R&D efforts resulted in enhanced
the quality of our products. And, the fundamental elements of the products are reflected in the
design, so that we could complete the products of refined styles that suits well with the preference of our customers. With our efforts to create a higher-
level life style, TOTO has become a symbol of the
progress of the bathroom culture.

For a Bright and Clean Future

With our superb technology and endeavor of our
employees, we supply high quality products to
make the bathrooms a more comfortable
environment of a higher-level. As an
environmentally-friendly company which values
the environment and energy conservation, we will lead the way to a cleaner and brighter future.

For Our Customers and Society

TOTO Aims to Provide Comfortable and Healthy Lifestyles to All by Contributing to the Realization of a Carbon-Neutral and Sustainable Society.

TOTO’s first president, Kazuchika Okura, wrote a letter to his successor, Saburo Momoki. The words contained in that letter have been treasured by the TOTO Group ever since as the Words of Our Founder. These words express the idea that “kindness must always come first” and state that our goal should be to provide good products and satisfy the customer and, by accomplishing that, profit and compensation will follow.

Kindness and honesty are our universal values. The Words of Our Founder asserts that “Many in this world chase after the shadow of profit”. Carrying out business under the precedent of TOTO’s uniqueness, kindness, honesty, and customer-oriented nature should enable us to resolve various issues. If we continue to face social issues with honesty and carefully engage in environmental issues, profit will definitely follow. This is something that must not change.

The Company Mottos, TOTO Group Corporate Philosophy, and Charter of TOTO Group Corporate Behavior based on the spirit of the Words of Our Founder represent the inherited values, in other words the “heart,” of TOTO that are shared among employees and will be carried forward into the future. This remains unchanged. However, the way our “body” (business activities) moves will adapt in response to changes in the business environment. The TOTO Group’s strength lies in the fact that the “heart” is firmly rooted as the precondition of each employee’s actions.

We formulated the New Shared Value Creation Strategy TOTO WILL2030 (hereinafter, WILL2030) which clarifies the lifestyle, society, and environment we want to achieve from a long-term perspective in April 2021. The TOTO Group will achieve economic growth while helping resolve social and environmental issues by realizing a carbon-neutral and sustainable society in 2050 and aiming to provide comfortable and healthy lifestyles to all. For this reason, the key material issues entire group must thoroughly address to embody our Corporate Philosophy are Cleanliness and Comfort, Environment, and Relationships.

In recent years, there have already been various changes to the social environment, including divisions in the international community and global warming due to climate change. Our mission is to pass on the global environment in a sustainable manner. I believe that we must expand the area that we engage in and increase the speed of response to these changes to embody our Philosophy. We will also contribute to the United Nations (UN) Sustainable Development Goals (SDGs) through the business activities based on WILL2030.

The TOTO Group’s business activities are made possible thanks to the support and cooperation of all our stakeholders. First, our starting point is that we ourselves must be sincere and thankful in our approach. Our employees will unite in their efforts to open the way for a bright future for our customers and society.

President,
Representative Director

BRAND PURPOSE