About TOTO

About TOTO

TOTO is the world’s largest bathroom product company. The company manufactures and sells the sanitary bath installations, as well as faucets, accessories, showers, and components, covering the entire category of bath products.

Since its foundation in 1917, the company
has been striving to create
a life style of a higher level, becoming a
symbol of progress in the bathroom culture.

The Global Leader of Bathroom Products Industry

Our dedication to R&D over 100 years enhanced
our technical capability greatly, and we have
been striving to make the products with styles
that can impress the customers around the
world. And, such endeavors made it possible for us to
establish ourselves as the global leader in the bath product industry.

Bath Product-Specialized Company

TOTO is the world’s largest bathroom product
company. The company manufactures and sells
the sanitary bath installations, as well as faucets, accessories, showers, and components, covering the entire category of bath products.

Superb Technology

Since the foundation of our company in 1917, we have been doing our best to make superb products based on our technical prowess and the endeavor of our employees. We continue our efforts in technical innovation and R&D to enhance the quality of our products, so that we can provide our customers with high-quality products.

Refined in Style

Our continued R&D efforts resulted in enhanced
the quality of our products. And, the fundamental elements of the products are reflected in the
design, so that we could complete the products of refined styles that suits well with the preference of our customers. With our efforts to create a higher-
level life style, TOTO has become a symbol of the
progress of the bathroom culture.

For a Bright and Clean Future

With our superb technology and endeavor of our
employees, we supply high quality products to
make the bathrooms a more comfortable
environment of a higher-level. As an
environmentally-friendly company which values
the environment and energy conservation, we will lead the way to a cleaner and brighter future.

TOTO’s founder, Kazuchika Okura, sent a letter to the Company’s second president, containing the words: “ Kindness must always come first. Your goal should be to provide good products and satisfy the customer. Accomplish that, and profit and prosperity will follow.” This message has been passed down from generation to generation of TOTO presidents as the words of our forebears. As TOTO’s 18th president, I will also position this way of thinking at the core of my management activities as I lead the approximately 35,000 TOTO Group employees working around the world as we seek to increase the number of TOTO fans worldwide.

I believe that the TOTO Group’s greatest strength is its people. I believe that TOTO’s pride and source of corporate value is that all group employees around the world—from research and product development to production, sales, and indirect departments—share the philosophy of “ All for the customer;” and that they think of their colleagues and help each other to improve.

The environment surrounding TOTO is changing rapidly, and it is clear that this situation will only continue to accelerate in the future. To keep up with these changes and pace of change, I would like us to make decisions more quickly than ever before, without fear of failure, and place importance on communication in order to achieve this.

The TOTO Group’s TOTO WILL 2030 strategy for creating shared value, which sets out the Group’s vision for 2030, has now reached its halfway point. Going forward, we will continue to push ahead without fear of change, taking into account the lessons learned in Stage 1, and envisage a grand design for the TOTO Group beyond 2030.

Shinya Tamura

President,
Representative Director